[Box Backup] Troubleshooting "Connection TLSWriteFailed 7/33"
on OS X server/client setup
Tobias Balle-Petersen
boxbackup@fluffy.co.uk
Mon, 07 Aug 2006 16:25:33 +0200
Ben Summers wrote:
>
> On 7 Aug 2006, at 15:06, Tobias Balle-Petersen wrote:
>
>>
>>>
>>> After bbackupd retries, does it succeed? Might you have a dodgy
>>> connection to the server? (getting the obvious out of the way)
>>>
>> bbackupd never seems to retry. How soon is it supposed to retry?
>
> 100 seconds later.
It does not retry within 100 seconds. The log says :
Aug 7 14:26:34 yoiko bbackupd[27003]: Exception caught (Connection
TLSWriteFailed 7/33), reset state and waiting to retry...
Aug 7 14:26:44 yoiko bbackupd[27003]: File statistics: total file size
uploaded 7063447934, bytes already on server 123192787, encoded size
3314257403
Aug 7 14:26:44 yoiko bbackupd[27003]: TRACE: Wait on command socket,
delay = 1024000000\n
Does that mean it wants to wait 1024000000 seconds for the retry?
My config on the client says:
KeepAliveTime = 600
Thanks
>
>>
>> My client backups to two stores. One store is at a remote facility,
>> the other is on the LAN. The errors occur on connections to both stores.
>> It's possible I have a network problems. How would I be able to
>> determine if that is where my problem originates?
>
> Large file transfers between servers?
>
> Stats look OK.
>
> How often do you sleep the desktop? Might it have gone to sleep during
> a connection, then when you woke it up it thought the connection was
> active, but the server had timed out?
>
> I run revision 547 (just after the latest release) on Mac OS X myself.
>
> Ben
>
>
>>
>>
>>>
>>> Ben
>>>
>>>
>>> On 7 Aug 2006, at 14:48, Tobias Balle-Petersen wrote:
>>>
>>>> Hello...
>>>>
>>>> Turns out extended logging was enabled on the server. This is all
>>>> I get (not running debug server).
>>>>
>>>> Aug 7 14:12:18 maigo bbstored[8586]: Receive
>>>> StoreFile(0x1c04f4,0x418759c198100,0x9b696d3c9c56b06f,0x0,OPAQUE)
>>>> Aug 7 14:12:18 maigo bbstored[8586]: Receive
>>>> StoreFile(0x1c04f4,0x418759c198100,0x9b696d3c9c56b06f,0x0,OPAQUE)
>>>> Aug 7 14:12:19 maigo bbstored[8586]: Receiving stream, size uncertain
>>>> Aug 7 14:12:19 maigo bbstored[8586]: Send Success(0x1c04f5)
>>>> Aug 7 14:12:19 maigo bbstored[8586]: Send Success(0x1c04f5)
>>>> Aug 7 14:12:19 maigo bbstored[8586]: Receive
>>>> StoreFile(0x1c04f4,0x41874f6384b40,0x219eb70753911453,0x0,OPAQUE)
>>>> Aug 7 14:12:19 maigo bbstored[8586]: Receive
>>>> StoreFile(0x1c04f4,0x41874f6384b40,0x219eb70753911453,0x0,OPAQUE)
>>>> Aug 7 14:12:19 maigo bbstored[8586]: Receiving stream, size uncertain
>>>> Aug 7 14:24:55 maigo bbstored/hk[241]: Starting housekeeping
>>>> Aug 7 14:24:55 maigo bbstored/hk[241]: Finished housekeeping
>>>> Aug 7 14:26:31 maigo bbstored[8586]: Connection statistics for
>>>> BACKUP-A: IN=3315979694 OUT=965309836 TOTAL=4281289530\n
>>>> Aug 7 14:26:31 maigo bbstored[8586]: in server child, exception
>>>> Connection TLSReadFailed (Probably a network issue between client
>>>> and server.) (7/34) -- terminating
>>>> child
>>>>
>>>>
>>>> This is my bbstored.conf on the server:
>>>> RaidFileConf = /etc/box/raidfile.conf
>>>> AccountDatabase = /etc/box/bbstored/accounts.txt
>>>>
>>>> # Uncomment this line to see exactly what commands are being
>>>> received from clients.
>>>> ExtendedLogging = yes
>>>>
>>>> # scan all accounts for files which need deleting every 15 minutes.
>>>>
>>>> TimeBetweenHousekeeping = 900
>>>>
>>>> Server
>>>> {
>>>> PidFile = /var/run/bbstored.pid
>>>> User = box
>>>> ListenAddresses = inet:xxxxxx
>>>> CertificateFile = /etc/box/bbstored/xxxxxx-cert.pem
>>>> PrivateKeyFile = /etc/box/bbstored/xxxxxx-key.pem
>>>> TrustedCAsFile = /etc/box/bbstored/clientCA.pem
>>>> }
>>>> '
>>>>
>>>> Thanks
>>>>
>>>>
>>>>
>>>>
>>>> Ben Summers wrote:
>>>>>
>>>>> On 7 Aug 2006, at 14:25, Tobias Balle-Petersen wrote:
>>>>>
>>>>>> Hello...
>>>>>>
>>>>>> Thanks for the advice, I'll give it a try and post the results.
>>>>>>
>>>>>> I am wondering though... How can a certificate be "kind of OK" ?
>>>>>> My backup runs, but usually quits
>>>>>> at some point with the errors seen in my original logfile? The
>>>>>> certificate is not rejected at the time of connection?
>>>>>
>>>>> Sorry, I assumed from your message it never made a connection.
>>>>> Certificates either work or don't work.
>>>>>
>>>>> So, what does the log look like on the server when you set
>>>>> ExtendedLogging = yes ?
>>>>>
>>>>> Ben
>>>>>
>>>>>
>>>>>
>>>>>> Ben Summers wrote:
>>>>>>>
>>>>>>> On 7 Aug 2006, at 14:17, Tobias Balle-Petersen wrote:
>>>>>>>
>>>>>>>> Hello...
>>>>>>>>
>>>>>>>>
>>>>>>>> Would I be able to create new certificates without having to
>>>>>>>> recreate my store?
>>>>>>>
>>>>>>> Yes, as long as the account numbers do not change for the clients.
>>>>>>>
>>>>>>>> If yes, how is the procedure different than the initial procedure?
>>>>>>>
>>>>>>> It isn't. Certificates are replaceable.
>>>>>>>
>>>>>>> But... don't let the config scripts overwrite the keys file.
>>>>>>> (.raw extension)
>>>>>>>
>>>>>>> Ben
>>>>>>>
>>>>>>>
>>>>>>>>
>>>>>>>> Ben Summers wrote:
>>>>>>>>>
>>>>>>>>> Are the clocks synchronised?
>>>>>>>>>
>>>>>>>>> Did you follow the certificate generation process exactly?
>>>>>>>>> Rememebering that server and client certificates have
>>>>>>>>> different signing commands?
>>>>>>>>>
>>>>>>>>> Ben
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On 7 Aug 2006, at 13:32, Tobias Balle-Petersen wrote:
>>>>>>>>>
>>>>>>>>>> Hello...
>>>>>>>>>>
>>>>>>>>>> I keep getting errors like the ones seen below when backing
>>>>>>>>>> up my OS X client to my OS X server. Any ideas?
>>>>>>>>>> I'm running the debug client.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Aug 7 14:26:34 yoiko bbackupd[27003]: TRACE: Exception
>>>>>>>>>> thrown: ConnectionException(Conn_TLSWriteFailed) at
>>>>>>>>>> SocketStreamTLS.cpp(426)\n
>>>>>>>>>> Aug 7 14:26:34 yoiko bbackupd[27003]: SSL err during Write:
>>>>>>>>>> error:1409F07F:SSL routines:SSL3_WRITE_PENDING:bad write retry
>>>>>>>>>> Aug 7 14:26:34 yoiko bbackupd[27003]: TRACE: Exception
>>>>>>>>>> thrown: ConnectionException(Conn_TLSWriteFailed) at
>>>>>>>>>> SocketStreamTLS.cpp(426)\n
>>>>>>>>>> Aug 7 14:26:34 yoiko bbackupd[27003]: Exception caught
>>>>>>>>>> (Connection TLSWriteFailed 7/33), reset state and waiting to
>>>>>>>>>> retry...
>>>>>>>>>>
>>>>>>>>>> Thanks,
>>>>>>>>>> Tobias Balle-Petersen
>>>>>>>>>> _______________________________________________
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>>>>>>>>>> boxbackup@fluffy.co.uk
>>>>>>>>>> http://lists.warhead.org.uk/mailman/listinfo/boxbackup
>>>>>>>>>
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