[Box Backup] Troubleshooting "Connection TLSWriteFailed 7/33" on OS X server/client setup

[Tobias Balle-Petersen]

Hello...

The "Connection TLSReadFailed"only happens from time to time, so I would 
have to log tcpdump and wait for the error to happen. What parameters 
should I use for tcpdump?

Maybe I should change the KeepAliveTime to 10 for testing purposes?

Thanks


Chris Wilson wrote:
> Hi Tobias,
>
>> Yes I have enabled Keep alive on the clients. My config says: 
>> KeepAliveTime = 600
>>
>> I used to have 60, but changed to 600 to see if it made a difference. 
>> It did not.
>
> Can you check that keepalives are actually working? Run tcpdump on one 
> of the machines to watch the traffic between the two, and make sure 
> that there is actually some traffic each way every 60 seconds in the 
> period between "Receiving stream, size uncertain" and "Connection 
> TLSReadFailed". If you're not sure, you can email the tcpdump output 
> to me.
>
> Ben and Nick, I was under the impression that keepalives involved a 
> command request by the client, so they should show up in the extended 
> log? I don't see any evidence of that here.
>
> Cheers, Chris.