[Box Backup] Does windows client handle exchange server files
E.W. Peter Jalajas
Tue, 31 Oct 2006 13:07:51 -0800 (PST)
Yes, I believe, but am not sure, that the complaints I've gotten from
customers were due to box backup having started backing up a large
business-active file before the customer opened the file, and thus the
customer couldn't open the file for a long time and was frustrated.
Yes, I agree re Exchange. On my customers server, it is not being
backed up with box backup at the moment, and I need to do so somehow.
I'll report back my resolution.
--- Chris Wilson <firstname.lastname@example.org> wrote:
> Hi Pete,
> On Tue, 31 Oct 2006, E.W. Peter Jalajas wrote:
> > Maybe this is obvious, but please also be careful of the converse:
> > that is, not only can box backup not backup a file that is locked
> > use, but also, your customers cannot open a file that is being
> > up by box backup if box backup gets to that file first.
> This should not happen unless the application tries to open the file
> exclusively (and fails, because Box Backup is still reading it). I
> checked, but perhaps Microsoft Office does this.
> > This lock-out problem is particularly problematic because, it
> seems, the
> > more important business files are frequently quite large and thus
> > customer is locked out of them for very long and frustrating
> periods of
> > time, usually at the worst possible moment. Exchange would fall
> > that, and that is on my list to work on, when time permits.
> Doesn't Exchange keep its data files open the whole time that it's
> running? If so, then unless you stop or restart Exchange, Box Backup
> never have a chance to open the files in the first place.
> > Maybe shadow copy is really the generic solution to this problem; I
> > have to look into that more.
> I think that VSS is the answer to both problems.
> Cheers, Chris.
> _ ___ __ _
> / __/ / ,__(_)_ | Chris Wilson <0000 at qwirx.com> - Cambs UK |
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