[Box Backup] Help please with Exception: Connection SocketConnectError

[J.A.Aylward]

Thanks for your pointer:

Can bbackupd connect?

No - I tried ssh -p 2201 - and the connection is refused.

I've tried adding the hostname in the hosts.allow file

and been trawling the web for help without luck yet - so if you know the 
answer I'd greatly appreciate it.

Sorry to keep asking questions - I am slowly producing a list of how to 
install on Debian...

Many thanks

Jamie Aylward


J.A.Aylward
IT Support/Web Team
School of Education and Lifelong Learning
http://www.education.ex.ac.uk/
01392 264790




Ben Summers wrote:
>
> On 28 Sep 2006, at 12:22, J.A.Aylward wrote:
>
>> Hi Ben,
>> thanks for your help.
>>
>> Sorry if this is a dumb question, but how can I tell if bbackupd can 
>> connect?
>
> Your logs? /var/log/box if you followed the instructions to the letter.
>
> Or use netstat.
>
>>
>> We are behind a firewall, but I don't think it's in the way.
>> It blocks UDP traffic, but tcp is ok
>>
>> Yes I'm running both bbackupd and bbackupquery as root
>>
>> I haven't got tcpdump installed, but can do so if needed.
>
> What does
>
>   telnet hostname 2201
>
> do, where hostname is the server's name from /etc/box/bbackupd.conf?
>
> Ben
>
>
>
>>
>> Ben Summers wrote:
>>>
>>> * Can bbackupd connect, or is it just bbackupquery?
>>>
>>> * Are you running bbackupd and bbackupquery under the same user?
>>>
>>> * Is there a firewall in the way?
>>>
>>> * Does using tcpdump to see what's on the wire help?
>>>
>>> Ben
>>>
>>>
>>>
>>>
>>> On 28 Sep 2006, at 12:01, J.A.Aylward wrote:
>>>
>>>> Hi again !
>>>>
>>>> Can anyone point me in the right direction with this please?
>>>>
>>>> bbackupd and bbstored are both running
>>>> Certificates are in the correct place (I think)
>>>>
>>>> I typed: bbackupctl sync
>>>> and received:
>>>>
>>>> Using configuration file /etc/box/bbackupd.conf
>>>> Daemon configuration summary:
>>>> AutomaticBackup = true
>>>> UpdateStoreInterval = 3600 seconds
>>>> MinimumFileAge = 21600 seconds
>>>> MaxUploadWait = 86400 seconds
>>>> Succeeded.
>>>>
>>>> Then to try to check that things were happening I typed:  
>>>> bbackupquery "compare -aq" quit
>>>>
>>>>
>>>> Box Backup Query Tool v_exported, (c) Ben Summers and contributors 
>>>> 2003-2006
>>>> Using configuration file /etc/box/bbackupd.conf
>>>> Connecting to store...
>>>> Exception: Connection SocketConnectError (Probably a network issue 
>>>> between client and server, bad hostname, or server not running.) 
>>>> (7/15)
>>>>
>>>> I can ping the server, ssh to it, etc (in both directions)
>>>> hostname is entered in full with the domain name?
>>>>
>>>>
>>>> Any help would be greatly appreciated.
>>>>
>>>> Many thanks again
>>>>
>>>> Jamie Aylward
>>>>
>>>> --J.A.Aylward
>>>> IT Support/Web Team
>>>> School of Education and Lifelong Learning
>>>> http://www.education.ex.ac.uk/
>>>> 01392 264790
>>>>
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