[Box Backup] Help please with Exception: Connection SocketConnectError

J.A.Aylward boxbackup@fluffy.co.uk
Thu, 28 Sep 2006 13:05:57 +0100


Hi Ben,
I did:
netstat -an | grep 2201
and got:

tcp        0      0 127.0.1.1:2201          0.0.0.0:*               LISTEN


Jamie

J.A.Aylward
IT Support/Web Team
School of Education and Lifelong Learning
http://www.education.ex.ac.uk/
01392 264790




Ben Summers wrote:
>
> Do
>
>   netstat -an
>
> on the server, and see if anything is listening on 2201 on the 
> expected address.
>
>
> On 28 Sep 2006, at 12:58, J.A.Aylward wrote:
>
>> Thanks for your pointer:
>>
>> Can bbackupd connect?
>>
>> No - I tried ssh -p 2201 - and the connection is refused.
>>
>> I've tried adding the hostname in the hosts.allow file
>>
>> and been trawling the web for help without luck yet - so if you know 
>> the answer I'd greatly appreciate it.
>>
>> Sorry to keep asking questions - I am slowly producing a list of how 
>> to install on Debian...
>>
>> Many thanks
>>
>> Jamie Aylward
>>
>>
>> J.A.Aylward
>> IT Support/Web Team
>> School of Education and Lifelong Learning
>> http://www.education.ex.ac.uk/
>> 01392 264790
>>
>>
>>
>>
>> Ben Summers wrote:
>>>
>>> On 28 Sep 2006, at 12:22, J.A.Aylward wrote:
>>>
>>>> Hi Ben,
>>>> thanks for your help.
>>>>
>>>> Sorry if this is a dumb question, but how can I tell if bbackupd 
>>>> can connect?
>>>
>>> Your logs? /var/log/box if you followed the instructions to the letter.
>>>
>>> Or use netstat.
>>>
>>>>
>>>> We are behind a firewall, but I don't think it's in the way.
>>>> It blocks UDP traffic, but tcp is ok
>>>>
>>>> Yes I'm running both bbackupd and bbackupquery as root
>>>>
>>>> I haven't got tcpdump installed, but can do so if needed.
>>>
>>> What does
>>>
>>>   telnet hostname 2201
>>>
>>> do, where hostname is the server's name from /etc/box/bbackupd.conf?
>>>
>>> Ben
>>>
>>>
>>>
>>>>
>>>> Ben Summers wrote:
>>>>>
>>>>> * Can bbackupd connect, or is it just bbackupquery?
>>>>>
>>>>> * Are you running bbackupd and bbackupquery under the same user?
>>>>>
>>>>> * Is there a firewall in the way?
>>>>>
>>>>> * Does using tcpdump to see what's on the wire help?
>>>>>
>>>>> Ben
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On 28 Sep 2006, at 12:01, J.A.Aylward wrote:
>>>>>
>>>>>> Hi again !
>>>>>>
>>>>>> Can anyone point me in the right direction with this please?
>>>>>>
>>>>>> bbackupd and bbstored are both running
>>>>>> Certificates are in the correct place (I think)
>>>>>>
>>>>>> I typed: bbackupctl sync
>>>>>> and received:
>>>>>>
>>>>>> Using configuration file /etc/box/bbackupd.conf
>>>>>> Daemon configuration summary:
>>>>>> AutomaticBackup = true
>>>>>> UpdateStoreInterval = 3600 seconds
>>>>>> MinimumFileAge = 21600 seconds
>>>>>> MaxUploadWait = 86400 seconds
>>>>>> Succeeded.
>>>>>>
>>>>>> Then to try to check that things were happening I typed:  
>>>>>> bbackupquery "compare -aq" quit
>>>>>>
>>>>>>
>>>>>> Box Backup Query Tool v_exported, (c) Ben Summers and 
>>>>>> contributors 2003-2006
>>>>>> Using configuration file /etc/box/bbackupd.conf
>>>>>> Connecting to store...
>>>>>> Exception: Connection SocketConnectError (Probably a network 
>>>>>> issue between client and server, bad hostname, or server not 
>>>>>> running.) (7/15)
>>>>>>
>>>>>> I can ping the server, ssh to it, etc (in both directions)
>>>>>> hostname is entered in full with the domain name?
>>>>>>
>>>>>>
>>>>>> Any help would be greatly appreciated.
>>>>>>
>>>>>> Many thanks again
>>>>>>
>>>>>> Jamie Aylward
>>>>>>
>>>>>> --J.A.Aylward
>>>>>> IT Support/Web Team
>>>>>> School of Education and Lifelong Learning
>>>>>> http://www.education.ex.ac.uk/
>>>>>> 01392 264790
>>>>>>
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>>>>>
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