[Box Backup] Connection fails during backup to remote server *Resolved*

[Matt Brown]

Hi Chris,

>> The patch is working great for me ...
>
> Great, many thanks for testing!

No probs.

>> The server and store have now fully sync'd but here was an example  
>> from
>> earlier this week which caused a few retry events...
>
> Thanks, this showed me that there was a small bug in the patcg:  
> after an
> error, it retried after exactly ten seconds, instead of  
> approximately 100
> seconds as it should have. I think I've fixed that now.

Happy to try the new code if you like.

> I assume that the multiple Conn_Protocol_UnexpectedReply errors  
> after the
> disconnection are because the store thinks that the client is still  
> logged
> in, and therefore the account is write-locked and the client can't  
> log in
> again. There's not enough debugging code to verify that assumption,  
> so I'm
> adding more now.

> I'm still surprised that you're being disconnected when you have
> KeepAliveTime enabled. Would it be possible for you to run the  
> client or
> server with ExtendedLogging enabled for a bit, so that we can check
> whether KeepAlive messages are actually being sent, and at the right
> intervals?

I don't think I enabled it, as I thought you wished me to continue  
with it off to see the behavior ? I could be wrong tho :-)

I can switch it on if that helps ?

Regards

Matt