[Box Backup] Odd Box Issue

Matt Brown boxbackup@fluffy.co.uk
Wed, 28 May 2008 15:15:01 +0100


Hi Chris,

> It looks like a protocol issue where both sides are waiting for a  
> message from the other (deadlock).
>
> In order to debug this, please could you enable ExtendedLogging (or  
> ExtendedLogFile) on both sides, and send me the last 50 or so lines  
> of protocol messages on both sides, and the last few log messages,  
> up to the point where the connection times out and the server  
> reports Connection Protocol_Timeout.

It would appear after multiple attempts overnight last night (looking  
at the logs) finally today it has backed up ! - as this is a school  
they are away for half term so no new files :) It has managed to get  
over the file that was causing the deadlock and completed.

However I think another account is showing similar issues as I dont  
appear to have a report from that server .... I will check it and get  
back to you.

Matt