[Box Backup] Odd Box Issue
Matt Brown
boxbackup@fluffy.co.uk
Wed, 28 May 2008 15:15:01 +0100
Hi Chris,
> It looks like a protocol issue where both sides are waiting for a
> message from the other (deadlock).
>
> In order to debug this, please could you enable ExtendedLogging (or
> ExtendedLogFile) on both sides, and send me the last 50 or so lines
> of protocol messages on both sides, and the last few log messages,
> up to the point where the connection times out and the server
> reports Connection Protocol_Timeout.
It would appear after multiple attempts overnight last night (looking
at the logs) finally today it has backed up ! - as this is a school
they are away for half term so no new files :) It has managed to get
over the file that was causing the deadlock and completed.
However I think another account is showing similar issues as I dont
appear to have a report from that server .... I will check it and get
back to you.
Matt