[Box Backup] Windows Boxbackup path configuration and eventlogs

[Chris Wilson]

Hi Brendon,

On Mon, 3 Nov 2008, Brendon Baumgartner wrote:

> > > I'm using win32 build 1857, which I believe is the latest.
> > 
> > It is the latest precompiled release for Windows, but the LogFile 
> > feature that I mentioned has been added since. I'm afraid I haven't 
> > released a new Windows build with this feature.
> 
> Anytime soon? I'm not sure I want to get into compiling binaries for 
> windows.

I've uploaded a new Windows binary build for the latest monthly snapshot, 
which you can find here:

  https://www.boxbackup.org/trac/wiki/WindowsClientReleases

Please give it a try and let us know if you have any problems with it.

> > > ERROR: Exception caught (Connection Protocol_UnexpectedReply (Server 
> > > probably reported an error.) 7/47), reset state and waiting to
> > > retry...
> > 
> > This is bad, it probably means that something is wrong on the server.
> > Did you get any error messages in the server log around this time?
> 
> I couldn't find that error in the eventlogs. I didn't note the time
> before. Here are a bunch of errors listed on the server.
> http://pastebin.com/mc816912

On second thoughts I think this may have been caused by the account being 
locked after the connection was killed due to a timeout.

> > > ERROR: Exception caught (Connection TLSWriteFailed (Probably a 
> > > network issue between client and server.) 7/33), reset state and 
> > > waiting to retry...
> > 
> > This may mean that the connection to the server timed out after 15 
> > minutes of inactivity. What is your MaximumDiffingTime and 
> > KeepAliveTime set to on the client?
> 
> MaximumDiffingTime is commented out
> KeepAliveTime is commented out

Please could you try enabling both of these?

Set MaximumDiffingTime to 300 (seconds) for a start, and KeepAliveTime to 
60 (seconds).

Using the new build, you should be able to log to a file with the LogFile 
setting in the configuration, and set the level used for this logging with 
LogFileLevel (e.g. = debug).

Cheers, Chris.
-- 
_____ __     _
\  __/ / ,__(_)_  | Chris Wilson <0000 at qwirx.com> - Cambs UK |
/ (_/ ,\/ _/ /_ \ | Security/C/C++/Java/Ruby/Perl/SQL Developer |
\ _/_/_/_//_/___/ | Stop nuclear war http://www.nuclearrisk.org |