[Box Backup] File restore fails

Brendon Baumgartner boxbackup@boxbackup.org
Wed, 13 May 2009 18:41:02 -0700


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Hello-

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I'm trying to restore a file. I tried other files in the same directory
and was able to restore them and "getobject 00081532 C:\testrestore.fil"
worked without error.  I also checked the account for corruption and
none was reported. I also copied the certificates to a UNIX client and
tried to restore and got the same error.

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Any idea what's wrong? Please help!

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=3D=3D CLIENT RESULTS: =3D=3D

List -ot output:  00081532 f--o-a 2009-05-05T16:44:43 133 S & S File
Service.sav

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query > cd "QBooks 2008"

query > get -i 00081532 C:\my.fil

WARNING: Exception thrown: ConnectionException(Conn_TLSReadFailed) at
SocketStreamTLS.cpp(339)

ERROR:   Failed to fetch file: Connection TLSReadFailed (Probably a
network issue between client and server, or a problem with the server.)

query > quit

WARNING: Exception thrown: ConnectionException(Conn_TLSReadFailed) at
SocketStreamTLS.cpp(339)

Exception: Connection TLSReadFailed (Probably a network issue between
client and server, or a problem with the server.) (7/34)

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=3D=3D SERVER LOG RESULTS: =3D=3D

May 13 18:04:30 modena Box Backup (bbstored)[16904]: NOTICE: Login from
Client ID 0x00000004 Read-only

May 13 18:04:58 modena Box Backup (bbstored)[16904]: ERROR: FileStream:
called with invalid file handle

May 13 18:04:58 modena Box Backup (bbstored)[16904]: WARNING: Exception
thrown: CommonException(OSFileOpenError) at FileStream.cpp(117)

May 13 18:04:58 modena Box Backup (bbstored)[16904]: ERROR: Error in
child process, terminating connection: Common OSFileOpenError (Can't
open a file -- attempted to load a non-existant config file or bad file
referenced within?) (1/2)

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Server Version: boxbackup-server                     0.11~rc2-5 (Debian
package)

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-Brendon

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<p class=3DMsoNormal>Hello-<o:p></o:p></p>

<p class=3DMsoNormal><o:p>&nbsp;</o:p></p>

<p class=3DMsoNormal>I&#8217;m trying to restore a file. I tried other =
files in
the same directory and was able to restore them and &#8220;getobject =
00081532
C:\testrestore.fil&#8221; worked without error. &nbsp;I also checked the
account for corruption and none was reported. I also copied the =
certificates to
a UNIX client and tried to restore and got the same =
error.<o:p></o:p></p>

<p class=3DMsoNormal><o:p>&nbsp;</o:p></p>

<p class=3DMsoNormal>Any idea what&#8217;s wrong? Please =
help!<o:p></o:p></p>

<p class=3DMsoNormal><o:p>&nbsp;</o:p></p>

<p class=3DMsoNormal>=3D=3D CLIENT RESULTS: =3D=3D<o:p></o:p></p>

<p class=3DMsoNormal>List &#8211;ot output:&nbsp; 00081532 f--o-a
2009-05-05T16:44:43 133 S &amp; S File Service.sav<o:p></o:p></p>

<p class=3DMsoNormal><o:p>&nbsp;</o:p></p>

<p class=3DMsoNormal>query &gt; cd &quot;QBooks =
2008&quot;<o:p></o:p></p>

<p class=3DMsoNormal>query &gt; get -i 00081532 C:\my.fil<o:p></o:p></p>

<p class=3DMsoNormal>WARNING: Exception thrown:
ConnectionException(Conn_TLSReadFailed) at =
SocketStreamTLS.cpp(339)<o:p></o:p></p>

<p class=3DMsoNormal>ERROR:&nbsp;&nbsp; Failed to fetch file: Connection
TLSReadFailed (Probably a network issue between client and server, or a =
problem
with the server.)<o:p></o:p></p>

<p class=3DMsoNormal>query &gt; quit<o:p></o:p></p>

<p class=3DMsoNormal>WARNING: Exception thrown:
ConnectionException(Conn_TLSReadFailed) at =
SocketStreamTLS.cpp(339)<o:p></o:p></p>

<p class=3DMsoNormal>Exception: Connection TLSReadFailed (Probably a =
network
issue between client and server, or a problem with the server.) =
(7/34)<o:p></o:p></p>

<p class=3DMsoNormal><o:p>&nbsp;</o:p></p>

<p class=3DMsoNormal>=3D=3D SERVER LOG RESULTS: =3D=3D<o:p></o:p></p>

<p class=3DMsoNormal>May 13 18:04:30 modena Box Backup =
(bbstored)[16904]: NOTICE:
Login from Client ID 0x00000004 Read-only<o:p></o:p></p>

<p class=3DMsoNormal>May 13 18:04:58 modena Box Backup =
(bbstored)[16904]: ERROR:
FileStream: called with invalid file handle<o:p></o:p></p>

<p class=3DMsoNormal>May 13 18:04:58 modena Box Backup =
(bbstored)[16904]:
WARNING: Exception thrown: CommonException(OSFileOpenError) at
FileStream.cpp(117)<o:p></o:p></p>

<p class=3DMsoNormal>May 13 18:04:58 modena Box Backup =
(bbstored)[16904]: ERROR:
Error in child process, terminating connection: Common OSFileOpenError =
(Can't
open a file -- attempted to load a non-existant config file or bad file
referenced within?) (1/2)<o:p></o:p></p>

<p class=3DMsoNormal><o:p>&nbsp;</o:p></p>

<p class=3DMsoNormal>Server Version: =
boxbackup-server&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
0.11~rc2-5 (Debian package)<o:p></o:p></p>

<p class=3DMsoNormal><o:p>&nbsp;</o:p></p>

<p class=3DMsoNormal>-Brendon<o:p></o:p></p>

<p class=3DMsoNormal><o:p>&nbsp;</o:p></p>

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