[Box Backup] Troubleshooting "Connection TLSWriteFailed 7/33"
on OS X server/client setup
Tobias Balle-Petersen
boxbackup@fluffy.co.uk
Mon, 07 Aug 2006 16:06:42 +0200
>
> After bbackupd retries, does it succeed? Might you have a dodgy
> connection to the server? (getting the obvious out of the way)
>
bbackupd never seems to retry. How soon is it supposed to retry?
My client backups to two stores. One store is at a remote facility, the
other is on the LAN. The errors occur on connections to both stores.
It's possible I have a network problems. How would I be able to
determine if that is where my problem originates?
> Are the discs full on your server?
No, se stats below.
>
> What are the account stats?
Store on LAN:
Used 1388578.2Mb 82% ********************************
Old files 7465.0Mb 0%
Deleted files 117210.1Mb 6% **
Directories 995.0Mb 0%
Soft limit 1536000.0Mb 90% ************************************
Hard limit 1689600.0Mb 100% ****************************************
Store at remote location:
Used 1853036.0Mb 75% ******************************
Old files 24185.1Mb 0%
Deleted files 391448.4Mb 15% ******
Directories 5432.4Mb 0%
Soft limit 2355200.0Mb 95% **************************************
Hard limit 2457600.0Mb 100% ****************************************
Thanks
>
> Ben
>
>
> On 7 Aug 2006, at 14:48, Tobias Balle-Petersen wrote:
>
>> Hello...
>>
>> Turns out extended logging was enabled on the server. This is all I
>> get (not running debug server).
>>
>> Aug 7 14:12:18 maigo bbstored[8586]: Receive
>> StoreFile(0x1c04f4,0x418759c198100,0x9b696d3c9c56b06f,0x0,OPAQUE)
>> Aug 7 14:12:18 maigo bbstored[8586]: Receive
>> StoreFile(0x1c04f4,0x418759c198100,0x9b696d3c9c56b06f,0x0,OPAQUE)
>> Aug 7 14:12:19 maigo bbstored[8586]: Receiving stream, size uncertain
>> Aug 7 14:12:19 maigo bbstored[8586]: Send Success(0x1c04f5)
>> Aug 7 14:12:19 maigo bbstored[8586]: Send Success(0x1c04f5)
>> Aug 7 14:12:19 maigo bbstored[8586]: Receive
>> StoreFile(0x1c04f4,0x41874f6384b40,0x219eb70753911453,0x0,OPAQUE)
>> Aug 7 14:12:19 maigo bbstored[8586]: Receive
>> StoreFile(0x1c04f4,0x41874f6384b40,0x219eb70753911453,0x0,OPAQUE)
>> Aug 7 14:12:19 maigo bbstored[8586]: Receiving stream, size uncertain
>> Aug 7 14:24:55 maigo bbstored/hk[241]: Starting housekeeping
>> Aug 7 14:24:55 maigo bbstored/hk[241]: Finished housekeeping
>> Aug 7 14:26:31 maigo bbstored[8586]: Connection statistics for
>> BACKUP-A: IN=3315979694 OUT=965309836 TOTAL=4281289530\n
>> Aug 7 14:26:31 maigo bbstored[8586]: in server child, exception
>> Connection TLSReadFailed (Probably a network issue between client and
>> server.) (7/34) -- terminating
>> child
>>
>>
>> This is my bbstored.conf on the server:
>> RaidFileConf = /etc/box/raidfile.conf
>> AccountDatabase = /etc/box/bbstored/accounts.txt
>>
>> # Uncomment this line to see exactly what commands are being received
>> from clients.
>> ExtendedLogging = yes
>>
>> # scan all accounts for files which need deleting every 15 minutes.
>>
>> TimeBetweenHousekeeping = 900
>>
>> Server
>> {
>> PidFile = /var/run/bbstored.pid
>> User = box
>> ListenAddresses = inet:xxxxxx
>> CertificateFile = /etc/box/bbstored/xxxxxx-cert.pem
>> PrivateKeyFile = /etc/box/bbstored/xxxxxx-key.pem
>> TrustedCAsFile = /etc/box/bbstored/clientCA.pem
>> }
>> '
>>
>> Thanks
>>
>>
>>
>>
>> Ben Summers wrote:
>>>
>>> On 7 Aug 2006, at 14:25, Tobias Balle-Petersen wrote:
>>>
>>>> Hello...
>>>>
>>>> Thanks for the advice, I'll give it a try and post the results.
>>>>
>>>> I am wondering though... How can a certificate be "kind of OK" ? My
>>>> backup runs, but usually quits
>>>> at some point with the errors seen in my original logfile? The
>>>> certificate is not rejected at the time of connection?
>>>
>>> Sorry, I assumed from your message it never made a connection.
>>> Certificates either work or don't work.
>>>
>>> So, what does the log look like on the server when you set
>>> ExtendedLogging = yes ?
>>>
>>> Ben
>>>
>>>
>>>
>>>> Ben Summers wrote:
>>>>>
>>>>> On 7 Aug 2006, at 14:17, Tobias Balle-Petersen wrote:
>>>>>
>>>>>> Hello...
>>>>>>
>>>>>>
>>>>>> Would I be able to create new certificates without having to
>>>>>> recreate my store?
>>>>>
>>>>> Yes, as long as the account numbers do not change for the clients.
>>>>>
>>>>>> If yes, how is the procedure different than the initial procedure?
>>>>>
>>>>> It isn't. Certificates are replaceable.
>>>>>
>>>>> But... don't let the config scripts overwrite the keys file. (.raw
>>>>> extension)
>>>>>
>>>>> Ben
>>>>>
>>>>>
>>>>>>
>>>>>> Ben Summers wrote:
>>>>>>>
>>>>>>> Are the clocks synchronised?
>>>>>>>
>>>>>>> Did you follow the certificate generation process exactly?
>>>>>>> Rememebering that server and client certificates have different
>>>>>>> signing commands?
>>>>>>>
>>>>>>> Ben
>>>>>>>
>>>>>>>
>>>>>>> On 7 Aug 2006, at 13:32, Tobias Balle-Petersen wrote:
>>>>>>>
>>>>>>>> Hello...
>>>>>>>>
>>>>>>>> I keep getting errors like the ones seen below when backing up
>>>>>>>> my OS X client to my OS X server. Any ideas?
>>>>>>>> I'm running the debug client.
>>>>>>>>
>>>>>>>>
>>>>>>>> Aug 7 14:26:34 yoiko bbackupd[27003]: TRACE: Exception thrown:
>>>>>>>> ConnectionException(Conn_TLSWriteFailed) at
>>>>>>>> SocketStreamTLS.cpp(426)\n
>>>>>>>> Aug 7 14:26:34 yoiko bbackupd[27003]: SSL err during Write:
>>>>>>>> error:1409F07F:SSL routines:SSL3_WRITE_PENDING:bad write retry
>>>>>>>> Aug 7 14:26:34 yoiko bbackupd[27003]: TRACE: Exception thrown:
>>>>>>>> ConnectionException(Conn_TLSWriteFailed) at
>>>>>>>> SocketStreamTLS.cpp(426)\n
>>>>>>>> Aug 7 14:26:34 yoiko bbackupd[27003]: Exception caught
>>>>>>>> (Connection TLSWriteFailed 7/33), reset state and waiting to
>>>>>>>> retry...
>>>>>>>>
>>>>>>>> Thanks,
>>>>>>>> Tobias Balle-Petersen
>>>>>>>> _______________________________________________
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>>>>>>>> boxbackup@fluffy.co.uk
>>>>>>>> http://lists.warhead.org.uk/mailman/listinfo/boxbackup
>>>>>>>
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>>>>>>
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