[Box Backup] Troubleshooting "Connection TLSWriteFailed 7/33" on OS X server/client setup
Ben Summers
boxbackup@fluffy.co.uk
Mon, 7 Aug 2006 15:14:40 +0100
On 7 Aug 2006, at 15:06, Tobias Balle-Petersen wrote:
>
>>
>> After bbackupd retries, does it succeed? Might you have a dodgy
>> connection to the server? (getting the obvious out of the way)
>>
> bbackupd never seems to retry. How soon is it supposed to retry?
100 seconds later.
>
> My client backups to two stores. One store is at a remote facility,
> the other is on the LAN. The errors occur on connections to both
> stores.
> It's possible I have a network problems. How would I be able to
> determine if that is where my problem originates?
Large file transfers between servers?
Stats look OK.
How often do you sleep the desktop? Might it have gone to sleep
during a connection, then when you woke it up it thought the
connection was active, but the server had timed out?
I run revision 547 (just after the latest release) on Mac OS X myself.
Ben
>
>
>>
>> Ben
>>
>>
>> On 7 Aug 2006, at 14:48, Tobias Balle-Petersen wrote:
>>
>>> Hello...
>>>
>>> Turns out extended logging was enabled on the server. This is
>>> all I get (not running debug server).
>>>
>>> Aug 7 14:12:18 maigo bbstored[8586]: Receive StoreFile
>>> (0x1c04f4,0x418759c198100,0x9b696d3c9c56b06f,0x0,OPAQUE)
>>> Aug 7 14:12:18 maigo bbstored[8586]: Receive StoreFile
>>> (0x1c04f4,0x418759c198100,0x9b696d3c9c56b06f,0x0,OPAQUE)
>>> Aug 7 14:12:19 maigo bbstored[8586]: Receiving stream, size
>>> uncertain
>>> Aug 7 14:12:19 maigo bbstored[8586]: Send Success(0x1c04f5)
>>> Aug 7 14:12:19 maigo bbstored[8586]: Send Success(0x1c04f5)
>>> Aug 7 14:12:19 maigo bbstored[8586]: Receive StoreFile
>>> (0x1c04f4,0x41874f6384b40,0x219eb70753911453,0x0,OPAQUE)
>>> Aug 7 14:12:19 maigo bbstored[8586]: Receive StoreFile
>>> (0x1c04f4,0x41874f6384b40,0x219eb70753911453,0x0,OPAQUE)
>>> Aug 7 14:12:19 maigo bbstored[8586]: Receiving stream, size
>>> uncertain
>>> Aug 7 14:24:55 maigo bbstored/hk[241]: Starting housekeeping
>>> Aug 7 14:24:55 maigo bbstored/hk[241]: Finished housekeeping
>>> Aug 7 14:26:31 maigo bbstored[8586]: Connection statistics for
>>> BACKUP-A: IN=3315979694 OUT=965309836 TOTAL=4281289530\n
>>> Aug 7 14:26:31 maigo bbstored[8586]: in server child, exception
>>> Connection TLSReadFailed (Probably a network issue between client
>>> and server.) (7/34) -- terminating
>>> child
>>>
>>>
>>> This is my bbstored.conf on the server:
>>> RaidFileConf = /etc/box/raidfile.conf
>>> AccountDatabase = /etc/box/bbstored/accounts.txt
>>>
>>> # Uncomment this line to see exactly what commands are being
>>> received from clients.
>>> ExtendedLogging = yes
>>>
>>> # scan all accounts for files which need deleting every 15 minutes.
>>>
>>> TimeBetweenHousekeeping = 900
>>>
>>> Server
>>> {
>>> PidFile = /var/run/bbstored.pid
>>> User = box
>>> ListenAddresses = inet:xxxxxx
>>> CertificateFile = /etc/box/bbstored/xxxxxx-cert.pem
>>> PrivateKeyFile = /etc/box/bbstored/xxxxxx-key.pem
>>> TrustedCAsFile = /etc/box/bbstored/clientCA.pem
>>> }
>>> '
>>>
>>> Thanks
>>>
>>>
>>>
>>>
>>> Ben Summers wrote:
>>>>
>>>> On 7 Aug 2006, at 14:25, Tobias Balle-Petersen wrote:
>>>>
>>>>> Hello...
>>>>>
>>>>> Thanks for the advice, I'll give it a try and post the results.
>>>>>
>>>>> I am wondering though... How can a certificate be "kind of
>>>>> OK" ? My backup runs, but usually quits
>>>>> at some point with the errors seen in my original logfile? The
>>>>> certificate is not rejected at the time of connection?
>>>>
>>>> Sorry, I assumed from your message it never made a connection.
>>>> Certificates either work or don't work.
>>>>
>>>> So, what does the log look like on the server when you set
>>>> ExtendedLogging = yes ?
>>>>
>>>> Ben
>>>>
>>>>
>>>>
>>>>> Ben Summers wrote:
>>>>>>
>>>>>> On 7 Aug 2006, at 14:17, Tobias Balle-Petersen wrote:
>>>>>>
>>>>>>> Hello...
>>>>>>>
>>>>>>>
>>>>>>> Would I be able to create new certificates without having to
>>>>>>> recreate my store?
>>>>>>
>>>>>> Yes, as long as the account numbers do not change for the
>>>>>> clients.
>>>>>>
>>>>>>> If yes, how is the procedure different than the initial
>>>>>>> procedure?
>>>>>>
>>>>>> It isn't. Certificates are replaceable.
>>>>>>
>>>>>> But... don't let the config scripts overwrite the keys file.
>>>>>> (.raw extension)
>>>>>>
>>>>>> Ben
>>>>>>
>>>>>>
>>>>>>>
>>>>>>> Ben Summers wrote:
>>>>>>>>
>>>>>>>> Are the clocks synchronised?
>>>>>>>>
>>>>>>>> Did you follow the certificate generation process exactly?
>>>>>>>> Rememebering that server and client certificates have
>>>>>>>> different signing commands?
>>>>>>>>
>>>>>>>> Ben
>>>>>>>>
>>>>>>>>
>>>>>>>> On 7 Aug 2006, at 13:32, Tobias Balle-Petersen wrote:
>>>>>>>>
>>>>>>>>> Hello...
>>>>>>>>>
>>>>>>>>> I keep getting errors like the ones seen below when backing
>>>>>>>>> up my OS X client to my OS X server. Any ideas?
>>>>>>>>> I'm running the debug client.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Aug 7 14:26:34 yoiko bbackupd[27003]: TRACE: Exception
>>>>>>>>> thrown: ConnectionException(Conn_TLSWriteFailed) at
>>>>>>>>> SocketStreamTLS.cpp(426)\n
>>>>>>>>> Aug 7 14:26:34 yoiko bbackupd[27003]: SSL err during
>>>>>>>>> Write: error:1409F07F:SSL routines:SSL3_WRITE_PENDING:bad
>>>>>>>>> write retry
>>>>>>>>> Aug 7 14:26:34 yoiko bbackupd[27003]: TRACE: Exception
>>>>>>>>> thrown: ConnectionException(Conn_TLSWriteFailed) at
>>>>>>>>> SocketStreamTLS.cpp(426)\n
>>>>>>>>> Aug 7 14:26:34 yoiko bbackupd[27003]: Exception caught
>>>>>>>>> (Connection TLSWriteFailed 7/33), reset state and waiting
>>>>>>>>> to retry...
>>>>>>>>>
>>>>>>>>> Thanks,
>>>>>>>>> Tobias Balle-Petersen
>>>>>>>>> _______________________________________________
>>>>>>>>> boxbackup mailing list
>>>>>>>>> boxbackup@fluffy.co.uk
>>>>>>>>> http://lists.warhead.org.uk/mailman/listinfo/boxbackup
>>>>>>>>
>>>>>>>> _______________________________________________
>>>>>>>> boxbackup mailing list
>>>>>>>> boxbackup@fluffy.co.uk
>>>>>>>> http://lists.warhead.org.uk/mailman/listinfo/boxbackup
>>>>>>>>
>>>>>>>
>>>>>>> _______________________________________________
>>>>>>> boxbackup mailing list
>>>>>>> boxbackup@fluffy.co.uk
>>>>>>> http://lists.warhead.org.uk/mailman/listinfo/boxbackup
>>>>>>
>>>>>> _______________________________________________
>>>>>> boxbackup mailing list
>>>>>> boxbackup@fluffy.co.uk
>>>>>> http://lists.warhead.org.uk/mailman/listinfo/boxbackup
>>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> boxbackup mailing list
>>>>> boxbackup@fluffy.co.uk
>>>>> http://lists.warhead.org.uk/mailman/listinfo/boxbackup
>>>>
>>>> _______________________________________________
>>>> boxbackup mailing list
>>>> boxbackup@fluffy.co.uk
>>>> http://lists.warhead.org.uk/mailman/listinfo/boxbackup
>>>>
>>>
>>> _______________________________________________
>>> boxbackup mailing list
>>> boxbackup@fluffy.co.uk
>>> http://lists.warhead.org.uk/mailman/listinfo/boxbackup
>>
>> _______________________________________________
>> boxbackup mailing list
>> boxbackup@fluffy.co.uk
>> http://lists.warhead.org.uk/mailman/listinfo/boxbackup
>>
>
> _______________________________________________
> boxbackup mailing list
> boxbackup@fluffy.co.uk
> http://lists.warhead.org.uk/mailman/listinfo/boxbackup