[Box Backup] Failed to setup location

Chris Wilson boxbackup@fluffy.co.uk
Fri, 7 Sep 2007 00:18:18 +0100 (BST)


Hi Pete,

On Thu, 6 Sep 2007, E.W. Peter Jalajas wrote:

>> I seem to remember Charles once telling me that drive mappings were 
>> local to a given user, or were only created when the user logged in, 
>> and using their login credentials, which would imply that backing up a 
>> mapped drive as a service was doomed to fail.
>
> Yes, that looks like it is the problem.  We tried it from the command 
> line and it worked fine. Now to figure out a solution...

UNC support was broken since ages ago. I think I've fixed it and I've 
uploaded a new client release, 1814, with the changes. Please could you 
give it a shot, with UNC paths instead of drive letters in bbackupd.conf, 
and let me know how it goes?

I've tested it from the command line, and running as a service with the 
credentials of a user with login rights to the server, including password 
entered in Services control panel. I hope it works when running as any 
domain user.

> For the record, we've stumbled across another little problem.  I noticed 
> that when I was copying the different versions of Box Backup into the 
> directory, sometimes it would not let me overwrite or delete 
> bbackupd.exe unless I renamed it first, even though the service was 
> stopped and removed, and bbackupd was not in the Task Manager process 
> list.  Related to that I think, was the weird thing we saw this morning 
> when the other Admin on the box logged in, he saw a series of several of 
> those 'Box Backup crashed, Report to Microsoft?' boxes.  So, I think 
> what was happening was that my testing was generating those boxes, but 
> they were being sent to his "account" (maybe he installed the original 
> service under that account, but I'm sure I installed and removed it 
> several times under my account, which also is in the Admin group), and 
> thus somewhat hanging the bbackupd process, thus causing some strange 
> symptoms that I've been seeing.  Not sure what to do about any of the 
> that.

Sorry, that's Windows for you. I don't pretend to understand it. At least, 
if Box Backupd doesn't crash then it shouldn't cause any problems.

Thanks again!

Cheers, Chris.
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