[Box Backup] ExcludeFile command being ignored with Win32 client.

[Paul MacKenzie]

Hi Chris,

Thanks so much for looking into this. I really appreciate it. I have 
tried the new client and can report I am still having issues. Right 
now I am only referencing the errors in the event viewer.

I am now having problems with both the file and directory excludes:

ExcludeFile = C:\pagefile.sys

I have also tried the double slashes with the same error:

ExcludeFile = C:\\pagefile.sys

Here is the file error in the event viewer:

Event Type:	Warning
Event Source:	Box Backup
Event Category:	None
Event ID:	1
Date:		8/8/2006
Time:		9:54:37 AM
User:		N/A
Computer:	MYSERVER
Description:
Failed to open 'C:\\pagefile.sys': error 32

Event Type:	Error
Event Source:	Box Backup
Event Category:	None
Event ID:	1
Date:		8/8/2006
Time:		9:54:37 AM
User:		N/A
Computer:	MYSERVER
Description:
Backup object failed, error when reading C:\\pagefile.sys


And the same thing seems to be happening with the exclude directory 
now (now that I am looking closer at it). While I am not 100% it is 
giving an error for the regular folders with no spaces and special 
characters it is giving an error below and I am able to reproduce it 
quite quickly as it is at the start of the backup (along with the 
pagefile.sys):

Here is what I have tried to see if it makes a difference ( i tried 
these separately and each time I stopped the service and restarted 
it). None of the 1-4 examples made a difference:

1) ExcludeDir = C:\\Documents/ and/ Settings\Administrator.MYSERVER\Cookies\
2) ExcludeDir = C:\\Documents and Settings\Administrator.MYSERVER\Cookies\
3) ExcludeDir = C:\Documents and Settings\Administrator.MYSERVER\Cookies\
4) ExcludeDir = "C:\Documents and Settings\Administrator.MYSERVER\Cookies\"

Is there a problem with the syntax above for the one that should work?

The error reported is the same every time:

Event Type:	Warning
Event Source:	Box Backup
Event Category:	None
Event ID:	1
Date:		8/8/2006
Time:		9:55:14 AM
User:		N/A
Computer:	MYSERVER
Description:
Failed to open file C:\\Documents and 
Settings\Administrator.MYSERVER\Cookies\index.dat: error 32

Event Type:	Error
Event Source:	Box Backup
Event Category:	None
Event ID:	1
Date:		8/8/2006
Time:		9:55:14 AM
User:		N/A
Computer:	MYSERVER
Description:
Backup object failed, error when reading C:\\Documents and 
Settings\Administrator.MYSERVER\Cookies\index.dat

Any assistance would be greatly appreciated.

Cheers,

John